How it works

How Mysterious Mail Works

Personalised mystery games sent by post that make you feel like a genuine detective. Each delivery includes puzzling documents, coded messages, and artefacts that draw you into a hidden story.

1

Choose your detective & mystery

Select a Children’s, Family, or Adult mystery. Add the recipient’s name and any optional personalisation.

2

Pick a dispatch date

Set when the first mailing is sent. Choose to remain anonymous until the final reveal—or sign the very first note.

3

Mystery arrives by post

Authentic-looking documents and artefacts land on the doormat. The investigation begins as clues connect and secrets surface.

4

Crack the case & reveal the sender

The detective solves the puzzles, completes the story, and reads a personalised letter confirming you as the mastermind.

What’s inside the mystery

  • Letters, notes & confidential memos
  • Maps, photographs & clippings
  • Codes, ciphers & hidden messages
  • Personalised reveal letter

Designed for screen-free fun; great for reading confidence, teamwork, and imaginative play.

How long does delivery take?

UK orders typically dispatch within 1–3 working days from your chosen date. International delivery times vary; please see our Shipping & Delivery page.

Is it personalised?

Yes. We include the recipient’s name within the story world, and a final letter revealing you as the sender (or keep you anonymous—your choice).

What ages are suitable?

Children’s Mysteries are best for ages 7–12 (with help for younger readers). Family and Adult lines scale in difficulty for teens and grown-ups.

Do I need an app or screen?

No screens required. Everything you need arrives by post. Occasionally we include optional web look-ups for extra clues.

Questions? Contact us — we’re happy to help you pick the perfect mystery.