F.A.Q's for postal mysteries

Ordering for Christmas

Last dispatch date to guarantee delivery before Christmas 

United Kingdom – 15th of December.

Europe, America and Canada- 2th December

In the Checkout choose a dispatch date close to this. You can also opt for a “Do not open until 25th of December” seal on the back of the first mailing. 

Can I choose when the recipient finds out I nominated them?

Yes. You will be asked to select this when ordering. You can either choose for it to appear in the first or last letter. You must choose one, we do not send any mysteries without the participant finding out who nominated them. If ordering for children it is your responsibility to make sure you have the parent or guardians consent.

Can I choose a delivery date?

You can choose a dispatch date during the checkout.  In the Uk, the first mailing will arrive a few days after dispatch. 

Explore the dispatch date options during the checkout process. dispatch date options

 For international orders, including the USA and Canada, the mailing usually arrives two to three weeks after dispatch. 

Can the experience be shared?

The mysteries can be completed by one or more people. It is an excellent experience for siblings, working together as a detective team.  All documents are addressed with the names of all the detectives who are assigned to the investigation.

What is a Mysterious Mail

Mysterious Mail is a series of posts containing a collection of intriguing documents and artefacts that, when pieced together, reveal a remarkable tale. They are frequently bought as an unusual gift or as a curiosity for one’s own amusement. The recipient can enjoy the mystery mail as a narrative story or use their detective skills to work out the clues and get ahead of the plot before the next instalment arrives through the letterbox.

How long is there between mailings?

UK Mailings arrive just over a week apart. International mailings are sent as an all one box, which contains separate mailings inside for each week. 

How much are the postage costs

UK

UK £3.99 for an all in one box (Individual personlised posts inside for you to sneek in the post at your own pace)

UK £6.99, Total cost for all indivudual mailings.

International including USA

£14.95 for an all in one box (Individual personlised posts inside for you to sneek in the post at your own pace)

Does the recipient have to solve the mystery?

As the story progresses, the solutions are revealed. The detective can try to get ahead of the plot, solve the clues, or just enjoy the mystery unfold. These are story-driven mysteries. Scrutinizing the evidence will uncover who is doing what, why, where and when. All will be revealed in the end.

Are there lots of Puzzles, cyphers and codes to solve?

Each mystery varies. You may come across puzzles, codes or cyphers. Mostly you will be using deductive reasoning and lateral thinking, and a good hunch can get you a long way.

How disturbing is the story content?

The children’s mysteries are exciting and written in a non-threatening manner.  In the Pharaoh’s Curse, we are dealing with Egyptian history which contains theme’s relating to mummies, ceremonies and the afterlife, all the things kids seem to love. 7 to 12-years-old is recommended. 

The adult’s mysteries contains dark content but no offensive language or over gratuitous images. Minimum recommended age is 15+

How can I track my order

If you purchased tracked postage you will recieve an email with your tracking number and details of the website were you can track your packages progress. If do not know your tracking number then you can email raven@mysteriousmail.co.uk include your order number and shipping address. You can email the same address to find out about any quires you have about any of your orders.